Question 1

What are the shipping costs?

Accepted Answer

Available for free pickup in Melsele or it can be shipped. Shipping costs depend on your location and will be calculated at checkout.

Question 2

What is the delivery time?

Accepted Answer

We work on a made-to-order and custom basis, so this takes some time. Once your order is placed, we will contact you regarding the estimated delivery time.

Question 3

Is customization possible?

Accepted Answer

If you have an idea or questions about the possibilities, please feel free to [contact us](/contact). We can look at what is possible together.

Question 4

I’m struggling with the design tool on the website; it doesn’t quite capture what I have in mind.

Accepted Answer

Please feel free to [contact us](/contact). We can look at what is possible together.

Question 5

Can you design something for me?

Accepted Answer

We would be happy to help you design your idea. Should it fall outside of our own capabilities, we will gladly refer you to some talented designers.

Question 6

Which materials do you use for 3D printing?

Accepted Answer

PLA (Polylactic Acid) is made from renewable sources (such as corn starch), making it an environmentally conscious choice. We use PLA whenever possible. Note: PLA is not resistant to extreme heat, so it is best not to leave it behind a window on a summer day!

PETG (Polyethylene Terephthalate Glycol) is the same type of material used for soda bottles, but optimized for 3D printing. It is sturdy and more resistant to higher temperatures and UV light. Therefore, this material can also be used outdoors.

For industrial or functional customization, we also offer materials such as ASA and ABS. These materials are less focused on aesthetics but excel in technical properties such as extreme heat resistance and UV resistance. Ideal for parts subject to heavy loads or outdoor installation.